Online Purchases
We have a 14-day return policy.
If you are not entirely satisfied with our products within 14 days after delivery. We can replace or refund you, provided the product is undamaged and unused, with the original labels on it.
To start a return, you can contact us at info@yarnh.com / 079 187 4033 if your return is accepted, we’ll arrange a courier to collect the package from you.
You can always contact us for any return questions at info@yarnh.com
Return Conditions
We have a 14-day return policy.
If you are not entirely satisfied with our products within 14 days after delivery. We can replace or refund you, provided the product is undamaged and unused, with the original labels on it.
To start a return, you can contact us at info@yarnh.com / 079 187 4033 if your return is accepted, we’ll arrange a courier to collect the package from you.
You can always contact us for any return questions at info@yarnh.com
Refunds
We have a 14-day return policy.
If you are not entirely satisfied with our products within 14 days after delivery. We can replace or refund you, provided the product is undamaged and unused, with the original labels on it.
To start a return, you can contact us at info@yarnh.com / 079 187 4033 if your return is accepted, we’ll arrange a courier to collect the package from you.
You can always contact us for any return questions at info@yarnh.com
Exchanges – Offline Purchases
If you have purchased an item from one of our offline stockists. We have a 14-day return policy.
If you are not entirely satisfied with our products within 14 days after purchase. We can replace or refund you, provided the product is undamaged and unused, with the original labels on it.
To start a refund, you can return to the stockist where you purchased the item and discuss it with whoever may be in the store.
You can always contact us for any return questions at info@yarnh.com
Returns
If you have purchased an item from one of our offline stockists. We have a 14-day return policy.
If you are not entirely satisfied with our products within 14 days after purchase. We can replace or refund you, provided the product is undamaged and unused, with the original labels on it.
To start a refund, you can return to the stockist where you purchased the item and discuss it with whoever may be in the store.
You can always contact us for any return questions at info@yarnh.com